Terms & Conditions
Terms & Conditions
Scheduling & Contact Information
Requests for photography appointments should be submitted via email to firstname.lastname@example.org as much detail as possible. We will reply back with 24 hours go verify the date, time and location of the shoot. Next day orders are difficult to schedule, cannot be guaranteed and are subject to an additional charge. Once both parties have acknowledged the date and time of the appointment, the appointment will be considered “booked”. Clients will Receive an invoice via email with in 12 hours from the time the client has “booked” an appointment. A minimum down payment of 50% must be paid in full prior to the photographer arriving to the shoot. For Commercial Real Estate/Architecture shoots ONLY the total payment must have received in FULL in order to receive digital access to download the images from there shoot. Failure to provide payment will result in a hold receiving access to download such photo(s) from photo shoot. Clients are given 5 Business days to provide the reminding 50% of the total payment will result in being charged additional late fees. Total Payment must be paid in Full amount in-order to receive accesses to digitally download photos.
At the Shoot
The Client is responsible for the presence of an authorized representative at the shoot to approve the Photographer’s interpretation of the project. If a Client or Brokerage representative is not present, the Photographer’s interpretation shall be deemed acceptable. The photographer will make a reasonable effort to remove litter, stray objects, etc. from the rooms; however please note that this does not include things like making beds or arranging furniture. Agents are expected to have the property staging and cleaning completed prior to the photoshoot. All properties will be shot “As Is.”Your input is important when choosing the best rooms and angles to photograph. Absent your input, the photographer will use his/her best judgment and experience to decide how best to photograph the property.
After the Shoot
Once the images have been made, the photographer will perform digital retouching and deliver to you by midnight the following weekday, unless otherwise specified. Delivery is via Shootproof Digital Galley to the email addresse you supply. All images will meet a minimum resolution of 3000 x 2000 pixel, usable for both internet and print (for print sizes up to 8” x 10”.)
Cancellation, No-Show and Inclement Weather Policy
If cancellation or rescheduling is necessary, please do so with a minimum of 24 hours notice to avoid additional charges. Any shoot cancelled within 24 hours of a booked appointment is subject to a $32.00 Cancellation Fee. Arriving late beyond 30 minutes to an appointment will be considered an cancellation, and will be billed at the full rate of the shoot, and will be subject to pay the $98.30 re-shoot fee when rebooking the shoot. Every effort will be made to accommodate a rescheduling. In the event of inclement weather preventing photography, a new date will be scheduled at the earliest available time and client will not be charged any additional fees for new set date, unless the new date has been changed after being rebooked due to weather.
Rights & Usage
All images produced for an Agent or Broker [Client] may ONLY be used by the Client for any and all marketing material and campaigns associated with the property and for the Client’s self-promotion. The photos may also be used by the Client’s parent company for the sole purpose of marketing the specific property photographed ONLY. Ownership of the images remains with the Photographer, at Royl Photography and license is granted only the Client and Client’s parent company, and not to any third party for the lifetime of the listing. Any usage of the images by a third party, including but not limited to, architects, builders, stagers, designers, sellers or buyers, is strictly prohibited unless approved in writing by the photographer.
OTHER IMPORTANT DOCUMENTS
PLEASE PRINT OUT AND HAVE DOCUMENT(S) FILLED OUT AND COMPLETED UPON ARRIVAL TO THE SCHEDILED PHOTO SHOOT. CLIENT IS RESPONSIBLE FOR HAVING ALL PROPER PAYMENT AND DOCUMANATION COMPLETED PRIOR TO BEGINNING OF THE SHOOT.